It's not a treatment. It's an art - Company Message


                         Book Your Appointment here!

Ideally book your appointment 3-4 weeks in advance. I can always have some cancellations, but usually I'm booked up for 3-4 weeks ahead. If you want me to add you to the cancellation list, feel free to ask and I'll be happy to contact you when something comes up. 


Up to date availability and online booking system - best way to book your appointment.

(Using online booking system means you have read and agreed to  Terms and Conditions and Privacy Policy on the bottom of this page)



Alternatively you can book via e-mail:
Text: 07877928684
or via my Facebook page: Iwona - Dream Lashes

Please send me a text, instead of calling me. I'm either with my client or with family, so texts will be much appreciated. I'll try get back to you as soon as I can.
Thank you!!


All clients will be asked to provide a mobile number and e-mail address to book an appointment. Also the clients are asked to  read and accept Dream Lashes Terms and Conditions as well as Privacy Policy before booking an appointment. 


Dream Lashes Terms and Conditions

Valid from 07.02.2014.
A client (a person who wants to get the eyelash extensions/permanent make up done) needs to provide their contact number and e-mail address.

Dream Lashes will notify you by email as soon as possible to acknowledge receipt of your treatment requirements and provide you with a confirmation email. If I'm unable to fulfil your requirements, I will contact you by email or telephone advising you of this.

Payment
Payment can be made by any of the following methods: Cash, Bank Transfer, Card

Booking fee (new term, valid from the 8th of May 2014) 
Booking fee of £10 is required on booking. It applies to all new clients and doesn't apply to clients who have already had 3 appointments or more. Booking fee is payable by transfer to Dream Lashes bank account. Once paid - we book a slot for you. Booking fee is taken away from your final cost of treatment on the day of your appointment. Booking fee is non-refundable if you cancel your appointment less than 24h prior your appointment. If you cancel your appt less than 24h before your appointment, you can still book a new appointment, but new booking fee has to be paid.

Refunds - due to a nature of the treatment (and so many factors that affect your lash effect and retention) - we don't do refunds  (unless there is less than 24h since you had your lashes done and your lashes already fell out)

Legally binding contract
Please remember that when we accept your treatment booking, there will be a legally binding contract.

Cancellations
If you need to cancel your appointment you may do so at anytime, however: 
bookings cancelled with the 24hr period will be charged £15. Bookings cancelled within an hour of treatment will be charged 50% of amount. You can submit your cancellation notice by email: info@dream-lashes.co.uk or text: 07877928684

Booking an appointment if you cancelled in the past.
Clients who cancelled last minute (within 24h before the treatment) will be asked to pay £20 on their next booking. Deposit is non-refundable in case of cancellation within  24h.
Clients who did not turn up for appointments without giving any notice  will be charged 100% price.


PRIVACY POLICY
Dream Lashes (“we”, or “us”, or “our”) operate www.dream-lashes.co.uk  (the “Site”). In this Privacy Policy, references to “you” mean any person submitting any data to us or the Site.
If you have any comments or suggestions, please send them by post or by email sent to info@dream-lashes.co.uk
DATA PROTECTION EXPLAINED
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you.
THIS PRIVACY POLICY EXPLAINS THE FOLLOWING:
What information Dream Lashes  may collect about you. How Dream Lashes  will use information we collect about you. Your choices regarding the personal information you have provided to us. The use of cookies on Dream Lashes  website. The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.
THE INFORMATION WE COLLECT
In order to provide you with the full range of services, we collect personal information from you when you book your lash appointment on the Site. 
We collect, store and process your data for booking your lash appointment on the Site and any possible later claims, and to provide you with our services. We will collect your:
  • Name
  • Email address
  • Telephone or mobile number
USE OF YOUR PERSONAL INFORMATION
You must only provide to us or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
WE WILL USE YOUR PERSONAL INFORMATION LISTED ABOVE TO:
  • Contact you in relation to your booking.
  • Administer your account with us.
  • Send you information we think you may find useful or which you have requested from us, including information about special offers, discounts, cancellations and available appointments. Subject to obtaining your consent we may contact you by email with details of other services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
  • We will use your IP address to identify the location of users, the number of visits from different countries and also to block disruptive use; to analyse and improve the services offered on Dream Lashes, e.g. to provide you with the most user-friendly navigation experience.
Where Dream Lashes  proposes using your personal information for any other uses we will ensure that you are notified. You will also be given the opportunity to withhold or withdraw your consent to use your information other than as listed above.
DATA PROTECTION
As set out above, Dream Lashes  is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”). We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).
We will never pass on your details to third parties for marketing purposes but we may pass your data on to a third party only to:
  • Make a payment transaction with merchant bank or or Paypal

We provide them only with the information they need to perform their function. We use the latest secure server technology to ensure your information is protected to the highest standards. We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology

COOKIES
Dream Lashes  also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

CONSENT
By entering your details in the fields requested, you enable Dream Lashes  to provide you with the services you select. By submitting data to us or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.

CHANGE TO OUR PRIVACY POLICY
This privacy policy may be updated from time to time so you may wish to check it each time you submit personal information to the Site. The date of the most recent revisions will appear on this page.
This policy was last modified on 23/05/2018.