Book Your Appointment here!
Ideally book your appointment 3-4 weeks in advance. I can always have some cancellations, but usually I'm booked up for 3-4 weeks ahead. If you want me to add you to the cancellation list, feel free to ask and I'll be happy to contact you when something comes up.
Up to date availability and online booking system - best way to book your appointment.
Alternatively you can book via e-mail:
or via my Facebook page: Iwona - Dream Lashes
Please send me a text, instead of calling me. I'm either with my client or with family, so texts will be much appreciated. I'll try get back to you as soon as I can.
Dream Lashes Terms and Conditions
Valid from 07.02.2014.
A client (a person who wants to get the eyelash extensions/permanent make up done) needs to provide their contact number and e-mail address.
Dream Lashes will notify you by email as soon as possible to acknowledge receipt of your treatment requirements and provide you with a confirmation email. If I'm unable to fulfil your requirements, I will contact you by email or telephone advising you of this.
Payment can be made by any of the following methods: Cash, Bank Transfer, Card
Booking fee (new term, valid from the 8th of May 2014)
Booking fee of £10 is required on booking. It applies to all new clients and doesn't apply to clients who have already had 3 appointments or more. Booking fee is payable by transfer to Dream Lashes bank account. Once paid - we book a slot for you. Booking fee is taken away from your final cost of treatment on the day of your appointment. Booking fee is non-refundable if you cancel your appointment less than 24h prior your appointment. If you cancel your appt less than 24h before your appointment, you can still book a new appointment, but new booking fee has to be paid.
Refunds - due to a nature of the treatment (and so many factors that affect your lash effect and retention) - we don't do refunds (unless there is less than 24h since you had your lashes done and your lashes already fell out)
Legally binding contract
Please remember that when we accept your treatment booking, there will be a legally binding contract.
If you need to cancel your appointment you may do so at anytime, however:
bookings cancelled with the 24hr period will be charged £15. Bookings cancelled within an hour of treatment will be charged 50% of amount. You can submit your cancellation notice by email: firstname.lastname@example.org or text: 07877928684
Booking an appointment if you cancelled in the past.
Clients who cancelled last minute (within 24h before the treatment) will be asked to pay £20 on their next booking. Deposit is non-refundable in case of cancellation within 24h.
Clients who did not turn up for appointments without giving any notice will be charged 100% price.
DATA PROTECTION EXPLAINED
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you.
THE INFORMATION WE COLLECT
In order to provide you with the full range of services, we collect personal information from you when you book your lash appointment on the Site.
We collect, store and process your data for booking your lash appointment on the Site and any possible later claims, and to provide you with our services. We will collect your:
- Email address
- Telephone or mobile number
USE OF YOUR PERSONAL INFORMATION
You must only provide to us or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
WE WILL USE YOUR PERSONAL INFORMATION LISTED ABOVE TO:
- Contact you in relation to your booking.
- Administer your account with us.
- Send you information we think you may find useful or which you have requested from us, including information about special offers, discounts, cancellations and available appointments. Subject to obtaining your consent we may contact you by email with details of other services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
- We will use your IP address to identify the location of users, the number of visits from different countries and also to block disruptive use; to analyse and improve the services offered on Dream Lashes, e.g. to provide you with the most user-friendly navigation experience.
Where Dream Lashes proposes using your personal information for any other uses we will ensure that you are notified. You will also be given the opportunity to withhold or withdraw your consent to use your information other than as listed above.
We will never pass on your details to third parties for marketing purposes but we may pass your data on to a third party only to:
- Make a payment transaction with merchant bank or or Paypal
We provide them only with the information they need to perform their function. We use the latest secure server technology to ensure your information is protected to the highest standards. We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology
This policy was last modified on 23/05/2018.